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Penn State has activated a new e-mail filter to prevent the accumulation of unsolicited e-mail (also known as spam) in the inboxes of University faculty, staff. You will manually need to check your junk mail folder to ensure that you are not missing important messages. There are 2 links in this email that will help you navigate to the junk mail folder, use whichever is easiest for you.

Users will now be required to log into www.work.psu.edu in order to view a Spam Quarantine Page containing junk e-mails. Then click ‘Spam Quarantine’

SPAM link is located in the bottom left window of www.work.psu.edu




2. The second option is:  https://www.work.psu.edu/spam

On the Spam Quarantine Page one will be able to indicate if e-mails have been incorrectly marked as spam, subsequently pushing the message(s) to one's inbox.

• Messages older than 30 days will be purged from the Spam Quarantine Page.

• It is recommended that the Spam Quarantine Page should be viewed at least once a month to ensure that no message is mistakenly scored as spam and then subsequently deleted.


For detailed information about this new e-mail filter works, please refer to the Spam Quarantine article on the ITS Knowledge Base, http://kb.its.psu.edu/spam