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Penn State DuBois

Service Pledge

We at Penn State DuBois believe our potential and current students, their families, and our alumni, our regional community, and all Penn State employees deserve outstanding service instrumental in supporting their goals and success.

With this commitment in mind, we pledge to ROAR:

  • Remain respectful and courteous at all times
  • Overcome barriers...listen carefully to the needs of those we serve, both individually and collectively
  • Act in a timely and caring manner
  • Relay accurate information through effective communication

 


We share this pledge and commitment to always provide outstanding service!









Use the following link to take you to a form, where you can submit information regarding examples of "good customer service" that you have experienced or witnessed. Please let us know when someone ROARED for you!: Who ROARED for you?


 

Penn State DuBois
Strategic Plan
2009-2013
(click image for pdf)

DEF Building